Frequently asked questions
How does paying a deposit through Khushly actually work?
When you book, your deposit is paid through Khushly rather than directly into a vendor's personal bank account. It's tracked against your specific booking, and you can see its status in your dashboard at every stage.
What does "Verified" actually mean?
A verified vendor has had their business registration checked and a vetting call completed by Khushly. Unverified vendors can still be booked, but they're clearly marked and rank lower in search.
What are Khushly Flexible Rates?
Flexible Rates let a vendor offer a lower price on dates they'd otherwise have open, instead of turning down the work. The price shown for your specific date already reflects any Flexible Rate in effect, no negotiation required.
Can I plan a wedding on Khushly if I'm not based in Pakistan?
Yes. Khushly is built specifically around planning from overseas, including displaying an approximate converted price in your currency alongside the PKR price you'll actually be charged.
What happens if I need to cancel or reschedule a booking?
Every vendor sets their own cancellation policy within limits Khushly sets platform-wide, and it's shown on their profile before you book. Rescheduling to a date in a different pricing tier will show you the new price before anything is confirmed.
How do I list my business on Khushly?
Apply through the "List your business" link. Listing itself is free. Khushly only takes a commission once a booking deposit is released to you.
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